April 2016

April 2016

Do you think it is part of the role of the coach to offer feedback to the client? 

What could that feedback be about?

How can a coach offer feedback effectively and still honour a more non-directive approach?

Is it OK for the coach to ask for feedback? How? In what circumstances? When? 

Mention the word feedback and most people immediately anticipate hearing some harsh words about their short comings and failures. It’s hardly surprising that many shy away from the subject and subsequently withhold vital information from others. But what if we took a fresh approach which saw feedback as a wholly positive, life enhancing and on going part of each coaching session? What if we delivered the feedback in a way that helped a client gain new insights that lead to sustainable transformation in behaviours, feelings and assumptions? What if the client finished a session with a heart felt,  ‘thank you so much for your observations and thoughts’ that’s lifted a weight from my shoulders’? What value would be then be adding?

Lesley Matile established Peak Performance Coaching in 2000 following an earlier career in the Probation Service. She is eternally grateful for some fantastic and timely feedback which lead to her making key changes. She has also survived well feedback given in temper, for the purpose of playing power games and delivered without any recognisable skill.

In this interactive session, Lesley shares what she believes to be good practice for coaches in delivering feedback, with the models and structures that have served her clients well for the last 15 years. A growth mindset is central to giving and receiving feedback and that will be explored. She also explains how she gathers feedback from clients to ensure that clients are getting what they need and her own practice stays fresh and sharp.

Come prepared to get involved, knowing that you will leave with new ways to help your clients excel.


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